Last updated: June 15, 2026

Dirt Away respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request a quote, or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Company or organization name
Service address or project location
Details about the services you are requesting
Any other information you choose to send through our contact forms, emails, or phone calls

We may also collect basic technical information when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source

This information helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and quote requests
Schedule calls, visits, or services
Provide commercial cleaning and related services
Communicate with you about your request or project
Improve our website, services, and customer experience
Maintain website security
Comply with legal or business obligations

We do not sell or rent your personal information.

3. Cookies and Tracking

Our website may use cookies, analytics tools, or similar technologies to understand website traffic and improve performance.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

4. How We Share Information

We may share information only when necessary, including with:

Service providers who help us operate our website or business
Contractors, vendors, or partners involved in delivering requested services
Legal authorities when required by law
Professional advisors such as accountants, attorneys, or insurers

We only share information when it is needed for business, legal, operational, or service-related purposes.

5. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, email system, or online transmission is completely secure. You should avoid sending highly sensitive information through website forms or email unless necessary.

6. Data Retention

We keep personal information only for as long as needed to respond to your request, provide services, maintain business records, comply with legal obligations, or resolve disputes.

7. Your Choices

You may contact us to request that we update, correct, or delete personal information you have provided to us, subject to any legal or business recordkeeping requirements.

You may also opt out of non-essential communications from us at any time.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Dirt Away
31742 Enterprise Dr
Livonia, MI 48167

Phone: (248) 722-8886
Email: info@dirtaway.com